Key objectives: To bring together people who have a common purpose to learn from each other and form networks and alliances that can enhance both our individual and collective impact.

Target audience: Higher education holistic student support staff – practitioners, managers, M & E. Primarily aiming at NBSPF personnel but also open to corporates, NPOs, DHET, NSFAS and HEI staff.

Methodology: A mixture of plenary sessions looking at big picture contextual issues utilizing keynote speakers and a student panel, as well as breakaway workshop sessions, primarily utilizing our own staff making an initial prepared presentation, but with an emphasis on interaction, peer learning and sharing of experiences in a non-hierarchical style. Lesson learned from previous conference that ‘less is more’, and we should not try to over burden the programme with content but allow time for discussion and engagement.